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Utility Billing

The Sunshine Coast Regional District provides water, sewer and/or garbage collection services to properties within its jurisdiction.

The cost of these services (referred to as “user fees”) are charged separately from property taxes in order to support operating costs and in some cases, the cost of replacing aging infrastructure.

Depending on the property and the services offered you may receive an annual utility invoice or a quarterly utility invoice (metered industrial/commercial/institutional water users only).

PAYMENT METHODS

The SCRD offers the following payment methods to customers:

1. my SCRD
Pay with Visa or MasterCard
through our website at
www.scrd.ca/myscrd.
2. Online/Telephone Banking
Offered through your financial
institution.
3. In Person at the Bank
Available at most Candian Institutions.
4. By Mail
**Postmarks are not accepted as date of payment.


5. After-hours Drop Box
Located at the east entrance of
the SCRD Administration Office
or the front entrance of the
Pender Harbour Satellite Office.
6. In person at the SCRD
Due to the current COVID-19 pandemic we are unable to receive payments in person as our offices are closed to the public.
Payments received after September 30, 2020 receive a 2% penalty per month outstanding

If paying by mail or drop box, please write your utility account number on your cheque and include the payment stub portion of the invoice with your remittance.

For full details on these payment methods please see our Payment Methods brochure.

Change of mailing Address

All property address information must be changed with BC Assessment and Land Titles.

The SCRD receive weekly updates from BC Assessment so our system will automatically be updated with any changes you submit to Land Titles and BC Assessment, as a result, any information changed directly in our system will be overwritten by BC Assessment weekly.

CONVEYANCE INQUIRES

For conveyance inquiries please send your request to infrastructure@scrd.ca with the legal description pertaining to the property.

The SCRD charges a $25 fee for property information requests related to property sales and mortgage refinancing. This fee applies to each property request, including bare land.

Still have questions? Check out our Frequently Asked Questions page or contact us at 604-885-6806 or infrastructure@scrd.ca.